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Unified Flow

The need to share tasks and/or split people between different initiatives happens frequently. As a result, many companies struggle with efficiency loss and the challenge of prioritizing what is most important, causing organizational imbalance.

The Unified Flow method was created by individuals who skillfully addressed these impacts and discovered better ways to collaborate by unifying the workflow. This approach emerged at Taller and Objective, where they combined agile concepts, flow and queue theories, turning them into clear practices taught here.

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When to Use Unified Flow and When Not to Use It

Use it to balance creation and maintenance

When one team is responsible for creating new features, and another handles maintaining existing ones, Unified Flow resolves knowledge management issues, eliminates dependency impacts, and systematizes priorities.

Use it when sharing your team

When team members take on initiatives from more than one project/product, it's possible to share the same workflow between teams. The teams share the product/project, and Unified Flow efficiently enables this.

Don’t use it if teams are isolated.

Unified Flow is not recommended for situations where each team has its own project or product and does not need help from other teams within the company.

The Foundations of Unified Flow

Queue Theory

When a task cannot be completed and is waiting on something, it is in a queue along with other tasks that also cannot be done yet;
In Unified Flow, shared queues are used to reduce the impact of waiting, especially for unexpected delays;
Unifying the flow increases efficiency and predictability, allowing work to be done by whoever becomes available next.

Sharing Knowledge is Essential

With shared projects, products, and activities, many people need to know how to do the work, and knowledge must be systematically distributed;
In Unified Flow, various practices promote collaboration and knowledge sharing during work activities;
However, specialists can still focus on specific areas, while others benefit from knowledge sharing.

Priorities and Allocation

In Unified Flow, priorities are well-defined so that the quantity and order of tasks are optimized based on context and capacity.
Flow load management practices establish clear and well-defined agreements;
The strategy used in Unified Flow determines the allocation of professionals, and transparency ensures that everyone follows the agreed-upon guidelines.